Common questions.
What happens after I sign up?
You get direct onboarding with our team. We confirm your risk tier, set up your integrations, and get you to your first audit-ready pack -- typically within a week of signing up.
Which plan is right for scaling AI governance?
Monitor or Govern. Monitor gives you 10 AI systems, all integrations, and continuous monitoring every 14 days. Govern scales to 30 systems with all 8 frameworks, weekly monitoring, BYOLLM, and unlimited sync history.
Does the EU AI Act apply to us if we are outside the EU?
If your AI system's output reaches EU users, the Act applies, regardless of where you are based. Use the free classifier at
vigilens.ai/classify to get your exact applicability assessment.
What counts as a "run"?
A run is a full compliance check: classification, control evaluation, evidence collection, and audit pack generation for one AI system. Continuous background monitoring does not consume run credits.
Can we bring our own LLM?
Yes, on Govern and Enterprise. You provide the model, keeping your data and outputs inside your own environment.
Is there a discount for annual billing?
Yes. All plans offer annual billing at a 17% discount -- two months free. Use the monthly/annual toggle above the pricing cards to see both options.